Shipping
Every statement begins somewhere.
Every ISAID piece is made to order.
Instead of producing large quantities in advance, each item is created after your order is placed. This helps reduce unnecessary waste and ensures every piece is made with intention.
Because our products are produced by different specialist partners, production and delivery times may vary slightly depending on what you've ordered.
Production
Most products are produced within 2–5 business days before shipping.
During collection launches, holidays or busy periods, production may take a little longer.
Shipping
Estimated delivery times after production:
Austria & Germany
2–5 business days
Europe
3–7 business days
United Kingdom
4–8 business days
United States
5–10 business days
International
Delivery times vary depending on destination.
Please note that these are estimates and cannot be guaranteed.
Multiple products
If your order contains different product types, they may arrive separately.
This is because our products are produced by different specialist production partners.
Tracking
Once your order has been shipped, you'll receive an email with tracking information whenever available.
Customs & Duties
Orders shipped outside the European Union may be subject to customs duties or import taxes.
These charges are determined by your local customs authority and are the responsibility of the customer.